EziCom2 User Guide

Maintenance Module


 
Below is information on the layout of the Maintenance screen.
 
Hold your mouse over any of the numbers below for more information, or click.
 
Maintenance Module
 
  • Each item shown on the Maintenance screen plays a role in making it easier for the user to find out maintenance information on their fleet of parking meters.
 
  • You will note that some of the column headings are blue - this indicates that the column is sortable by clicking on the heading.
 
1

Filter Controls

 
1. Filter Controls
 
The filter controls shown here allow you to search for the information you are seeking. For example, you may only want to see information on machines in one particular area - simply click on the drop down box for Area, and select the desired area to inspect. Then click on Search.
 
You may only want to see the machines in Error status - simply click on the status drop down menu and select "Error". Then click on Search.
2

Export Controls + Map

 
2. Export Controls + Map
 
EXPORT: By clicking on CSV, XLS or PDF, you are able to export the data shown in the data grid to a file in the selected format.
MAP: if you click the MAP button, all the machines will be shown in Google maps. This is providing the GPS co-ordinates are suplied to EziCom under the Asset Management section. Click here for a sample
3

Machine Status

 
3. Machine Status
 
This symbol repesents the current state of the Machine. There are 4 states as outlined below:
 
  1. GREEN = OK
  2. YELLOW = Warning
  3. RED = Error
  4. BLACK = Inactive/In Storage
 
You can sort this column by clicking on the Status column heading.
 
4

Machine ID

 
4. Machine ID
 
This column lists the ID's for each machine. If you click on a machine ID, you are taken to a page that will show all the details of this particular machine - click here for an example.
 
You can sort this column by clicking on the column heading.
5

Area

 
5. Area
 
This column displays the area the meter is assigned to. E.g. this could be a suburb or city.
 
You can sort this column by clicking on the column heading.
6

Location

 
6. Location
 
This column displays the location the meter is assigned to. E.g this could be a street.
 
You can sort this column by clicking on the column heading.
7

Status Descriptions

 
7. Status Descriptions
 
This column provides a description of the error or warning that has been reported by the machine. If no information is displayed, then the machine is OK.
8

Coin and Note Vault Status

 
8. Coin and Note Vault Status
 
There are two columns shown here, each containing a bar graph that indicates how full the vault is for coins and/or notes - as well as a percentage.
 
The bar will turn Red if the vault is full.
9

Last Message

 
9. Last Message
 
This column displays when the machine last transmitted a message to our system. Generally within peak hours this should be a few minutes.
 
If a Machine has been turned off for several days, you will see this displayed on here.
 
You can sort this column by clicking on the column heading.
10

Last Transaction

 
10. Last Transaction
 
This column displays when the machine's last transaction was completed. Generally within peak hours this should be a few minutes between transactions.
 
You can sort this column by clicking on the column heading.
11

Version Changed

 
11. Version Changed
 
This column displays the time when the firmware was last updated on the machine.
 
If you click on one of the rows it will take you to the Version history for that machine - click here for an example.
 
You can sort this column by clicking on the column heading.
12

Status History

 
12. Status History
 
Clicking on one of the rows here will take you to the Status History page for that particular machine. Click here for an example.
13

Events

 
13. Events
 
To view all the events that have historically occured for this machine, simply ckick the Events link and you will be directed to the Machine Events Screen as shown here.

A.MacKinven Rev 1.1

For assistance, please contact EziComSupport - click here